Social Media Helping Travelers?

Wow, really cool article. Please  read! I do not like that millions of  dollars were lost a long with  millions of people stranded but  what an incredible learning  experience European airlines had  with social media. I was very  surprised to read that European  airlines do not use social media and  that for most if not all was their  first time using social media. I have  to give an A to each European  airline’s PR team for dealing with  this crisis.

(PR Connection Six)

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